Last updated 28th October, 2022

Cookies / Privacy

Keeping your personal information safe and secure is very important to Sports Horizons (NW) Limited. We aim to make our privacy policy as easy to understand as possible. Should you need clarification or further information on any matter related to our privacy policy, please feel free to call us on 07768651731 or email info@sportshorizons.co.uk

The copyright in the material on this web site rests with Sports Horizons (NW) Ltd. Our registered office is 13 Irton Road, Southport, Merseyside PR9 9DY. The company is registered in England with company number 14028492.

What personal information is collected and how is it used?

 Personal information is information about an identifiable individual, and includes your name, contact information, travel itinerary and other information described below.

Booking a holiday

Sports Horizons (NW) Limited collects data on your behalf to deliver the travel services included in our touring itineraries, and to ensure your travel services are administered and delivered effectively. This includes providing you with your confirmation invoice and itinerary, detailed coach travel, accommodation and other related services featured in our itinerary, and processing payments. We require your name, school address, phone number(s), email address, passport details, nationality, date of birth, dietary requirements, medical conditions (where required and appropriate), accommodation preferences, tour itinerary information, information related to payments we have taken and any further relevant information you provide.

To deliver our holidays, Sports Horizons (NW) Limited works with coach companies and we may be required to share specific personal information with those providers to ensure your holiday experience is delivered. For example, certain details must be passed to the coach companies used  for the purpose of booking your travel and your dietary requirements will be passed to our suppliers to ensure your needs are catered for. If you choose to book a holiday with Sports Horizons (NW) Limited , you agree not only to our terms and conditions, but also that we may disclose your personal information to our suppliers, with the sole purpose of Sports Horizons (NW) Limited  providing you with the holiday experience you have requested.

Sports Horizons (NW) Limited  will only disclose your personal details to our suppliers for operational purposes. We will not pass on your details to other companies for marketing purposes.

In addition to the above, Sports Horizons (NW) Limited,  may use your personal information to assist with resolving any service related queries after your holiday, to ask your opinions to help us improve our future holidays. 

Service Providers

As well as transferring personal information to the suppliers detailed earlier (for the purpose of delivering your holiday experience) Sports Horizons (NW) Limited may pass information to parties who provide services on our behalf. For instance, our coach company will need your details , along with all passengers for booking Ferries/trains to enter France. This data is used entirely for the purposes of the designated service they are providing on behalf of Sports Horizons (NW) Limited and they are not authorised to disclose this information to any other parties, nor are they able to use this information for their own requirements. For further information about the data policies of individual service providers, please call or email us, using the details provided above.

Protecting your personal information

Sports Horizons (NW) Limited has physical, administrative and technical safeguards in place to ensure your personal information is protected. For example, Sports Horizons (NW) Limited has a Firewall (security software) in place to protect our internal information from the Internet. We lock any physically held personal information in secure cabinets, and all systems at Sports Horizons (NW) Limited are password protected. Any information transmitted or stored through the internet cannot be 100% secure, so we are unable to give you a total guarantee on the security of that information. However, the systems we have in place minimises the risk of this occurring wherever possible. We also aim to only keep data as long as is necessary or to meet our legal obligations.

How to access your information

Please contact us to correct, update and access details related to the personal information we have, by emailing   info@sportshorizons.co.uk  or writing to us at: Sports Horizons (NW) Limited 13 Irton Road, Southport, Merseyside, PR9 9DY. As well as a right to access, update and correct information we hold about you, if you are resident in the UK, European Union or European Economic Area then you have the following additional rights:

• To be told how long your personal information will be retained by us or the basis on which we make decisions about how long we retain your personal information;

• To require that your personal information is deleted by us, subject to any necessary legal requirements we may have to retain the information;

• To object to our processing of your personal information or to restrict processing of your personal information (but we may be unable to provide certain services to you without processing this information);

• To receive a copy of any personal information we hold about you in a portable format;

• To lodge a complaint with a relevant supervising authority (for example the Information Commissioner’s Office in the UK).

On all Sports Horizons (NW) Limited direct marketing and emails you will have the chance to opt-out of receiving such communications in the future. If you would prefer for Sports Horizons (NW) Limited not to use your data for these purposes, please write to us at 13 Irton Road, Southport, Merseyside, PR9 9DY or email info@sportshorizons.co.uk. Should you advise us that you wish to opt-out of receiving marketing materials, you may still receive service related communications regarding any holiday you have booked with us.

Website and Cookies

The Sports Horizons (NW) Limited website uses a cookie, which is data from our website stored on your computer so we recognise your computer when you re-visit our site. The majority of website browsers will permit you to amend your settings and will notify you if a cookie is present or will reject cookies. Should you prefer not to accept cookies from our site, please be aware that you may not be able to access all areas of the site fully. 

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Changes to our Privacy Policy

From time to time Sports Horizons (NW) Limited may amend this Privacy Policy, and the amended version will be featured on our website. The website version of the Privacy Policy should be referred to for our most up to date information.